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CSA v 1.0.1
The CSA product is a complete extensible solution for all
medium and small scale service organizations. The tool
provides an integrated solution to all the present world
necessities under one umbrella. The goal is to provide
technologies that meet our clients ever changing preferences
and needs. Because of the rapid growth in the service
industry sector, there is a vast demand for an inimitable
product like CSA. There was an extensive market study and
analysis made on this tool. The uniqueness of the tool is
that it will integrate with applications of the customer and
easily adapt connectivity with the widely used 3rd
party applications in the service industry.
CSA will enable our customers to access and work with their
clients/customers and service request related information
stored in disparate content management systems directly from
within our application. The information can emerge from
numerous data sources and applications.
The
CSA system combines on demand service requests with Email,
CRM, Accounting, and Business Intelligence.
The relational database used links all of the information
into one system, by eliminating redundant data like any
expensive ERP systems widely available in the market. CSA is
flexible in the industry to accommodate all needs using business
intelligence/analytics
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